New this year was the introduction of a second track focused specifically on the challenges and opportunities in the industry context. Alongside customer experience, this track also spotlighted the transformation of processes and products. This expanded focus resonated strongly with attendees from across Germany. From Hamburg to Berlin to the Fichtelgebirge, participants gathered with a common goal: to actively shape the future of digital experiences.
The day began with an inspiring welcome from Oliver Kulpi, Managing Director of Ergosign, followed by a keynote from Tobias Raab, Saarbrücken’s City Councilor for Economic Affairs, Social Services, and Digitalization. The packed agenda featured a wealth of topics, including:
Markus Kühner, Managing Director of Ergosign, presented “The State of DXP”, discussing trends, challenges, and solutions in the world of Digital Experience Platforms. Tobias Zapp (Ergosign) explored the potential of Industry Cloud Platforms for B2B digitalization. Martin Hetzel (Schrempp edv GmbH) and Sophia Antonin (Ergosign) shared practical strategies for integrating AI into existing ERP systems in their talk “Legacy Software Meets AI.”
What we talked about in the CX Track:
Alexander Kopp (Storyblok) explained structured content modeling in a headless CMS. Nils Buschhüter (Stadtwerke Düsseldorf) and Maximilian Stolz (Ergosign) shared insights into transitioning to headless CMS.
Franziska Pöhlmann, Oliver Rauh, and Dorian Bauer (Ergosign) presented the FichtelApp project, demonstrating how digital solutions can unite regional identity with modern user experiences.
Jeanne Dillschneider (reuschlaw) and Lisa Marie Haag (Ergosign) discussed the intersection of accessibility regulations and design principles, emphasizing inclusivity in digital experiences.
The Industry Panel covered:
discussions on product discovery and strategic product development while featuring experts from Probat, Point8, SMAL, and Ergosign, highlighting user-centered approaches to technological innovation.
A session on DevOps in the industry context examined metrics, challenges, and balancing quality with speed, moderated by Sophia Schlegel (Ergosign) with insights from HYDAC, Probat, and Point8.
The event was enriched by Bianka Alt’s (Ergosign) sketches, which captured key insights visually, and Anna Böni’s (Ergosign) engaging moderation ensured the day flowed smoothly. Networking opportunities were plentiful, with participants connecting over finger food and refreshments provided by catering partner GLOBUS Markthallen and coffee from Black Hen Products GmbH.
A special thanks to our sponsors, especially Storyblok Dieser Link führt zu einer externen Seite , a leading headless CMS provider, for their continued support.
Save the Date: Planning for Digital Experience Conference 2025 is already underway, and we promise an event that will once again exceed expectations. See you in 2025!
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